Customer Satisfaction Ritual
Return & Refund Policy
Last Updated: March 7, 2026
At PAINAIK™, your satisfaction with our Ayurvedic creations is paramount. PAINAIK™ offers returns and refunds under specific conditions to ensure a fair and premium experience for all our clients.
Eligibility for Return
We accept returns only under the following strict conditions to maintain the integrity of our products:
- Unused Condition: The bottle must be unused, unopened, and in its original premium condition without signs of tampering.
- Product Not Required: If you no longer require the product, you may return it provided the seal remains intact.
- Damaged on Arrival: If your order is damaged during delivery, you are eligible for a full refund.
Non-Eligible Cases
To ensure hygiene and quality standards, the following are not eligible for return:
- Used or partially used bottles.
- Products damaged due to improper handling after successful delivery.
- Dissatisfaction after use, as Ayurvedic results may vary by individual.
The Refund Process
Once your return is received and inspected by the PAINAIK™ team, we will process your refund to the original payment method. Please allow 5–10 business days for the credit to appear, depending on your provider.
Important Notes
- Standard shipping charges (₹50) are non-refundable unless the product was damaged on arrival.
- For damage claims, clear images or videos of the packaging and product are required for verification.
- PAINAIK™ reserves the right to approve or reject requests based on inspection results.
Initiate a Return
Email: painaik.business@gmail.com
Support: 9632529959